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FAQ

We offer a 7-day return policy after receiving your items. Some exclusions apply; please visit the return policy section in the footer of our website for full details.

We ship all orders within 1-2 business days. US orders will be shipped via USPS or UPS depending on the fulfillment center the product is from.

Please reach out to us via email at customercare@houseofjuna.com or use the contact us link. Our team is available Monday–Sunday from 9 a.m.–9 p.m. EST. We will respond within 24 hours.